Salisbury Medical Practice .A supportive and innovative GP surgery with a progressive team striving for excellent patient care
Salisbury Medical Practice used Intentio to provide all the furniture for our new premises. The service we received from the first time we contacted them was superb. The sales executive came to countless meetings with us to discuss all the options; he was extremely knowledgeable and took great pains to assist us in the correct choice of type of furniture, coverings and even colours. We were supplied with samples promptly so that we could test them as suitable. Intentio’s determination to ensure that we got the right products can be demonstrated when we wanted to choose a particular chair for our waiting room which matched all our criteria except it was too high and therefore not comfortable for many elderly patients. Intentio promptly contacted the manufacturers and arranged for them to make specially a model to our required height. Intentio delivered on schedule despite our moving date changing several times. Their delivery and fitting team were quick, efficient and friendly and ensured that everything was correctly assembled and in the right place before leaving.
Finally and most importantly, the furniture provided by Intentio has proved to be robust and functional as well as looking good. We have now been in our new building for over a year and the furniture is still looking as good as when we had it fitted. Both staff and patients love both the look and the feel of the furniture. I would have no hesitation in recommending Intentio to anyone wanting good service and an excellent product.